Privacy and Security:

Privacy Policy

Last Updated: May 2, 2023

This Privacy Policy applies to the ImaliBooks website at https://www.imalibooks.com (the "Site") and all other websites hosted by ImaliBooks Pty Ltd. including its affiliates and subsidiaries (collectively referred to as "ImaliBooks", "we", "us", "our"). This policy outlines our practices for collecting, using, and disclosing your information during your use of our products and services. By using our Site, you are agreeing to our privacy practices as described in this policy. This Privacy Policy is a part of our Terms of Service.

Within this Privacy Policy, "Subscribers" refer to our customers, "Customers" refer to the customers of our Subscribers, and "staff" refers to individuals granted access to the Site by Subscribers. Combined with registered users of our forums or interactive areas, these individuals are referred to as "Users".

What kind of data do we collect?

We collect personal information to provide a tailored, safe, and efficient experience. This helps us to deliver services that meet your needs and to customize our service to enhance your experience. We collect personal information necessary for these purposes.

While you can generally use the Site without revealing personal information, you may be required to provide contact information, identity information, and other personal information to use certain features. We may also collect personal information as you use the Site, such as registration details for Subscribers, and business information for Customers.

You always have the choice to not provide information by choosing not to become a User or by not using the particular feature of the Site for which the information is being collected.

For Subscribers, we do not collect credit card information. However, Our payment provider PayFast may require payment information for billing purposes.

We use third-party companies to process personal information for marketing or analytical purposes. We and our partners, affiliates, or other service providers use technologies such as cookies and similar technologies for analyzing trends, administering the site, tracking users’ movements around the site, and gathering demographic information about our user base.

We use cookies for several purposes, including remembering users’ settings, storing login addresses, authenticating users, running website experiments, and storing analytics data. If you choose to reject cookies, you may still use our site, but some features may be limited.

We partner with a third party for advertising purposes on our site and on other sites. Our partner may use technologies such as cookies to gather information about your activities to provide you advertising based on your browsing activities and interests.

We or our designated third-party service provider may contact you by phone from time to time. Such calls may be monitored, recorded, stored, and used for specified purposes, with your consent.

Usage of Your Personal Information

We use your personal information to provide the services offered on our Site, resolve service and disputes, troubleshoot problems, bill amounts due from you, measure interest in our products and services, provide you with information about our products, services, and updates, customize your experience, detect and protect against error, fraud and criminal activity, enforce our Terms of Service, provide system or administrative messages, and for other purposes described at the time of collection.

We also use your personal information to enhance our marketing and promotional efforts, to analyze Site usage, to improve our content and product offerings, and to customize the Site’s content, layout, and services.

Sharing Your Information

We only share your personal information with third parties as described in this privacy policy, including as follows:

• Subscribers and Customers Information: In the normal operation of the Site Subscriber timesheets (including information entered by “staff” members) and invoices are disclosed to the applicable Customers, and Customer information is disclosed to the applicable Subscriber. In general, information you enter on the Site is available to the other persons – whether they are Customers, Subscribers, staff members or others – to whom you give access to your account or to whom you give access to the information through the normal operation of the Site.
• Related third party products and services: From time to time, we may offer you opportunities to receive related products and services that integrate with, or complement, the services we offer via the Site. For example, you may have the opportunity to request financial products or services, including loans, from third parties. We will only share your information with such third parties if you choose to request their products or services (or to be assessed for eligibility to receive such products or services). If you do choose to request such products or services, we will provide your information to the relevant third party on your behalf, as required to provide the products or services you have requested. We do not control the use, storage, retention, processing, or disclosure of your information by such third parties, and this Privacy Policy will not apply to them. Your relationship with these third parties will generally be subject to their separate terms and conditions as well as privacy policies or statements, and we recommend that you carefully review these documents before requesting their products or services.
• Aggregated Data: We will create statistical, aggregated data relating to our users and the Service for analytical purposes. Aggregated data includes data derived from Personal Information and obtained by ImaliBooks from other sources in aggregated, anonymous form and does not identify any individual (such data is referred to as “Aggregate Information”). Subject to applicable laws and regulations, we use Aggregate Information to understand our customers and to develop, improve and/or market our Services. We may provide Aggregate Information to third parties.